Our Approach
How we work, broadly
Every project at Raku Room begins with listening — to the client and to the space. We do not carry in a pre-formed idea of what the result should look like. We build proposals from what we find, using materials we can vouch for and craftspeople whose work we know. The design process is transparent, documented, and paced to suit the client.
Observe
Read the existing space before introducing any changes
Design
Develop proposals that are specific to the space and client
Carry Through
Ensure the design intent is preserved through to completion
Service 01
Character Reading
MYR 450
A thoughtful session to understand the character of your space and your relationship with it. Includes a site visit, notes on existing qualities worth preserving, and reference imagery for potential directions. For homes with history and new spaces seeking identity. Delivered within one week. A respectful, observant beginning.
What this includes
- Site visit to your space in the Klang Valley
- Written notes on existing spatial qualities
- Curated reference imagery for two or three possible directions
- A short written summary of observations and recommendations
- Follow-up conversation to discuss the report
Process
You describe the space and your broad hopes for it
We schedule a site visit at a time that suits you
We spend time in the space, observing and asking questions
Delivered within one week: written notes and reference imagery
Duration: Delivered within one week of site visit
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Service 02
Considered Design & Documentation
MYR 3,300
A design service that honours both intention and honesty — spatial planning, material sourcing with attention to natural finishes, furniture selection, lighting atmosphere, and 3D visualization. Presented with care and context. Includes two revision sessions and a complete specification set. For residential and artisanal commercial spaces. Timeline of 6–10 weeks.
What this includes
- Spatial planning and layout proposals
- Natural material selection with sample presentation
- Furniture and lighting specification
- 3D spatial visualisation of key areas
- Two revision sessions
- Complete written specification set for contractor use
Process
Brief development — understanding your needs and the space in depth
Concept presentation — spatial proposals and material directions
First revision — refine based on your response
Second revision — final adjustments before documentation
Complete specification set delivered and explained
Timeline: 6–10 weeks from brief to final documentation
Enquire About This ServiceService 03
Faithful Execution Support
MYR 1,750
Attentive renovation guidance — coordinating craftspeople, sourcing honest materials, monitoring quality with an eye for authenticity, and concluding with a styling session. Ensures the spirit of the design is carried through to the finished space. For clients who value sincerity in execution. Duration of 8–14 weeks.
What this includes
- Craftsperson briefing and ongoing coordination
- Material procurement support and sourcing guidance
- Regular site visits during renovation
- Quality monitoring with attention to design intent
- Final styling session once construction is complete
- Handover walkthrough and aftercare notes
Process
Craftsperson selection and briefing
Renovation monitoring with regular site visits
Material and installation quality review
Final styling and spatial arrangement session
Handover with aftercare and maintenance notes
Duration: 8–14 weeks depending on project scope
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Choosing a Service
Which service is right for you?
| What you need | Character Reading |
Considered Design |
Faithful Execution |
|---|---|---|---|
| Understand my space before deciding | – | – | |
| A full design proposal with visuals | – | – | |
| Material samples and written specification | – | – | |
| Renovation oversight and craftsperson coordination | – | – | |
| Final styling session | – | – | |
| Service fee | MYR 450 | MYR 3,300 | MYR 1,750 |
| Timeline | 1 week | 6–10 weeks | 8–14 weeks |
Not sure? Begin with a Character Reading — it is a complete service in itself, and a natural starting point.
Standards
What we hold to, across every project
Privacy
Your home and the decisions made within it are treated with full discretion at all times.
Documentation
All material choices and design decisions are captured in writing and shared with the client.
Transparency
Supplier relationships and any trade arrangements are disclosed before any procurement decision is made.
Communication
One working day response time. Clear updates. Honest communication when something changes or is uncertain.
Not sure where to start?
Write to us. Tell us about your space, what you are hoping for, and where you are in your thinking. We will suggest the most suitable place to begin.
Get in Touch